ERP Software for Drinks Distributors | Hills Prospect LWC Case Study

Hills Prospect LWC Drinks EDP ERP and E-Commerce business solutions

ERP for Independent Drinks Distributor

About

Hills Prospect LWC, ('Hills Prospect'), is the largest independent drinks distributor in London and the South-East of England, serving various sectors across the hospitality industry. Working closely with multiple industry-leading brand owners, Hills Prospect ensures they fully understand both the business and their products. With over four decades of experience, the team boasts an extensive portfolio of drinks designed to appeal to a wide range of consumers. Staying at the forefront of new trends, products and venues is key to its success. The company offers a next-day delivery service, operating 6 days a week, supporting multiple businesses in their operations.

We partnered with Hills Prospect in 2012 and have since built a strong, collaborative relationship, gaining a deep understanding of their business.

Mixed Hills Prospect LWC Drinks for De Facto Software ERP

Challenge

Hills Prospect faced significant operational inefficiencies due to disparate, outdated systems that no longer supported their business growth. Their existing solution lacked scalability, making it difficult to adapt to industry demands and increasing customer expectations.

Key challenges included:

Outdated, Fragmented Systems: Hills Prospect were running two identical systems to manage Supply Chain processes, which meant staff were spending many hours duplicating information. This created inefficiencies, preventing seamless data flow between departments.
Lack of Scalability:The business needed a flexible system that could grow alongside them, adapting to evolving demands.
Manual, Repetitive Tasks: Many processes were time-consuming and inefficient, requiring automation to free up resources for higher-value tasks.

Seeking a trusted, industry-proven solution, Hills Prospect turned to De Facto ERP after being recommended by another company in their sector.

ERP software for Wines, Beers & Spirits

"There were a number of companies in the industry using the software which was reassuring, it meant that the team at De Facto understood the business very well."

Nick Callaghan - (Ex) Commercial Director

Hills Prospect LWC

Solution

De Facto Software worked closely with Hills Prospect to deliver a flexible and fully-integrated ERP solution, that streamlined operations and positioned the company for long-term success.

Key benefits included:

Automation & Efficiency Gains: By automating manual, repetitive tasks, employees could focus on value-driven activities, enhancing productivity without replacing job roles.
Scalable, Future-Proof Architecture: The ERP system grows alongside the business, providing flexibility for long-term expansion and competitive advantage.
Commercial & Profitability Insights: Hills Prospect gained greater visibility into profit measures, enabling smarter financial decisions and improved profitability over the years.