ERP & E-Commerce case study for Wine, Beer & Spirits - JN Wine

JN Wine De Facto Software Ltd EDP ERP and E-Commerce business solutions

ERP for Wine Merchants & Distributors

About

James Nicholson Wine (JN Wine), founded in 1977 and based in Northern Ireland, has grown into a leading wine merchant and distributor, serving both Northern and Southern Ireland. Their business spans retail, e-commerce, and B2B distribution to restaurants, hotels, and retailers. With a shop in Crossgar and direct vineyard imports, JN Wine has earned a reputation for high-quality service and a carefully curated selection.

Mixed JN Wine for De Facto Software ERP

Challenge

Primary challenges included:

  • Multi-jurisdictions: Managing a multi-jurisdictional, multi-currency operation from a single location, and maintaining dual compliance for both UK and Irish business entities.
  • Disparate Systems: JN Wine were previously using separate ledger systems, and had no integration between their website and stock management.
  • Increased Company Growth: A growing business that required a scalable, future-proof solution to support increased complexity from a wider variety of products and services.
  • Outdated E-Commerce: With no integration between their website and back-office operations, the business lacked the responsiveness needed to meet evolving customer expectations.

ERP software for Drinks

"We chose De Facto over the other solutions we looked at, primarily because of their experience within the drinks and wine industry, so they had the previous knowledge that we needed."

Nicola Davies - Financial Director

JN Wine

Solution

  • Automation & Productivity: Implementing our tailored solutions brought greater efficiency, streamlined processes, and a flexible E-Commerce system that supports growth. De Facto ERP enables the skilled team to focus on the most important and valuable asset in the business, their customers.
  • Fully Integrated EPOS: Providing functionality for use within the JN retail space, including Realtime stock control, “walk in” and “existing customer” sales processing.
  • Multi-Channel Consistency: via ERP, EPOS and E-Commerce - For all prices, discounts and promotions - Card payment Processing - Event Ticket sales - Gift Vouchers.
  • Wine Club: Providing a fully managed wine club solution that enables clients to manage their subscription via the website and the distribution to be fully processed within the ERP.
  • En Primeur: Allocation and sales management of En Primeur wine.

Our collaborative approach and open communication method allows us to thoroughly understand our clients’ needs and proactively support them further. JN Wine now runs a robust, future-proof solution designed to grow with them for years to come.

ERP software for Drinks

"Anything that can be automated, and anything that can be systemised has been systemised. This means that the personnel who work at Nicholson are now focused on business development and customer service. The nature of the tasks that they're doing now benefits the customer more."

Paul Kelly - IT Consultant

JN Wine

 
JN Wine Case Study
 
JN Wine Case Study for De Facto Software ERP