ERP case study for Leisure - Planet Eclipse

Planet Eclipse Leisure EDP ERP and E-Commerce business solutions

ERP for Paintball Equipment Manufacturing

About

Established in 1994, Planet Eclipse is a leading innovator in the paintball industry, supplying high-quality, cutting-edge paintballing equipment to social and sponsored teams across the UK and US. From humble beginnings as a retail store in Manchester, the company has expanded to employ technical staff worldwide, solidifying its position as a global leader in the market.

Mixed Planet Eclipse for De Facto Software ERP

Challenge

As the business grew, Planet Eclipse outgrew its existing software and needed assistance to manage stock accuracy, production efficiency and complex importation costs.

With a global supply chain and expanding operations, Planet Eclipse faced several challenges:

  • Managing Customer Demands: Customers are constantly looking for an updated or new product to remain competitive in the paintball industry.
  • Multiple Consumer Groups: Planet Eclipse services the social, as well as the competitive side of the industry, so different order processes and regulations may apply.
  • Stock Management: Warranty is provided with all their products upon purchase. The guarantee means Planet Eclipse must ensure they always have sufficient stock on many different parts to ensure customer satisfaction.
  • Manual Tasks: There was issues with data accuracy and seamlessness. Archaic systems meant staff manually updated information, increasing the chances of data errors and man hours.
  • Managing Landed Costs: Importing high volumes of low-cost stock required precise tracking of freight, insurance, duties and tax.

ERP software for Leisure

"You can tailor the software to your company’s unique requirements, which I've always liked about De Facto. They are great people to work with."

Sofina Carr - Financial Controller

Planet Eclipse

Solution

De Facto ERP provided a tailored solution to support Planet Eclipse’s international growth, improving stock control, cost management and taxation compliance.

  • Advanced Stock & Production Management: Provided real-time inventory visibility, optimising stock levels and ensuring smooth production workflows.
  • Landed Cost Handling: De Facto ERP tracks every cost element, including freight, insurance, duties and port charges.
  • Automated Tax & Duty Processing: The system automatically applies VAT, import tariffs and other country-specific charges.
  • Unit of Measure Conversions (UOM): De Facto ERP converts measurements automatically, ensuring accuracy across different tax and customs regulations.

ERP software for Leisure

"The biggest benefit for us was the stock management element. I wanted to press one button to tell me how much stock I had and I got it!"

Sofina Carr - Financial Controller

Planet Eclipse

 
Planet Eclipse Case Study
 
Planet Eclipse Case Study for De Facto Software Ltd