Solutions

ERP software for Wine, Beer & Spirits

De Facto ERP Software for Drinks Industry | Distributors, Wholesalers, Suppliers

An agile ERP that helps you dutifully comply

Streamline your supply chain from supplier to customer

Cloud-based ERP software designed for distributors, wholesalers, agencies, fine wine & spirits suppliers, traders and brokers.

Under bond, duty paid pricing and stock handling

Seamless supply chain integration

Sophisticated cost control

Integrated multi-channel E-Commerce and CMS

Drinks sector challenges

Distilling years of drinks industry experience to your benefit

Serving the nuances of the drinks industry with innovative, highly configurable, user-friendly, cloud-based ERP software and e-commerce solutions.

Companies from the drinks sector trust De Facto Software

John E Fells Case Study for De Facto Software Ltd
Hills Prospect LWC Case Study for De Facto Software Ltd
The Whisky Exchange for De Facto Software Ltd
Speciality Drinks for De Facto Software Ltd
James Nicholson for De Facto Software Ltd
Seckford Wines for De Facto Software Ltd
Hatch Mansfield for De Facto Software Ltd

"Our relationship with De Facto stretches over 10 years. The ERP system is easy to use and does everything one would expect. Together with the team, we have enhanced it to suit our needs. This has led on to many other innovative projects that are embedded in our business."

Nick Gurney - Financial, Logistics & IT Director

John E Fells & Sons Ltd

Read full case study

 
Fells Case Study
 
John E Fells Case Study for De Facto Software Ltd

Your challenges, our solutions

Our vast experience and knowledge of ERP, combined with our innovative approach to solution design and project implementation, allows us to form long-term partnerships with our clients. Fully understanding their business allows us to provide solutions that address their unique challenges.

The De Facto Platform - EDP

De Facto ERP for the wine, beer and spirits industry is built using our Enterprise Data Platform (EDP), leveraging its solution architecture to deliver long-term, scalable, enterprise-grade ERP solutions.

  • Unique data-driven design
  • Intuitive consistent user interface
  • Workflow-driven
  • Real-time processing
  • Open service-based architecture
  • Robust user security
  • Multilingual
  • Scalable
  • Cloud-hosted
  • Integrated document management 
  • Integrated with Microsoft BI Tools
  • Integrated e-commerce / CMS
  • Powerful extensible ERP solution

An example of specific functionality added for drinks organisations is the ability to sell and manage tickets for tastings, tours and training courses.

EDP User Interface

A consistent, intuitive interface, providing powerful, accessible features, allowing all levels of users to gain understanding and confidence quickly, maximising their ability to use the system effectively.

The consistent and intuitive interface ensures that as a business uses more of the available functionality, users will easily understand new features and business process functionality.

The centre panel allows users to work on multiple tasks and pages, with these being arranged as the user wishes and pinned to open automatically when logging in.

Unified interface

Browser-based application

Workflow-based solution

Generic interface functionality

EDP Functionality

A platform that delivers future-proof, functional and scalable solutions to match the ambitions of your organisation.

Extensible database architecture

Real-time processing

Multiple organisations and companies

Multilingual

Security, logging and compliance

EDP Architecture

A fully integrated infrastructure that allows your ERP project to reduce reliance and cost of internal IT resources and frustration of managing multiple providers.

Cloud-based services with dedicated infrastructure

Optional high availability (HA)

Comprehensive dashboards, reporting and analysis

Flexible document and file creation

Flexible document management and processing

EDP Integration

Easily integrate your EDP solution with external stakeholders whether they are customers, suppliers, warehouses or any other third-party.

Streamline the entire supply chain process with smooth future-proof integration to clients, producers, forwarders, hauliers and warehouses including excise bonds such as London City Bond (LCB).

Integration is provided using configurable inbound and outbound communication services, these include support for EDI, FTP, email and dedicated API support where applicable.

Configurable outbound communication processes

Configurable inbound communication processes

Product Supply Chain

De Facto ERP Supply chain for the wine, beer and spirits industry is built using our EDP platform, leveraging our latest solution architecture to deliver improved operational efficiency and productivity from producer to end customer.

  • Products & Pricing
  • Stock Control & Warehousing
  • Sales Order Processing
  • Purchase Order Processing
  • Transport & Logistics

Extensive Products Data Solution

Using the EDP Platform flexibility to manage any extended data, of any type, including, rich text, images or documents.

The extensibility of product data within EDP eliminates the need for a dedicated Product Information Management (PIM) system. Product data can be extended to encompass details such as duty information, ingredients, allergens, packaging, promotional materials and precise grower source information. This can be further enhanced by integration with external partners such as Liv-ex for fine and rare wines.

Producers can be enabled to create and update specific data that they are allowed access to.

Units of measure range from bottles of varying sizes to cases, pallets and bulk containers.

Specifications

Multiple units of measure

Multiple product codes and descriptions

Alternative and associated products

Product restrictions

Product and waste packaging

Complete Stock Control

Provides real-time visibility of stock levels and availability, flexible warehouse configuration and extensive batch control.

For the drinks industry, especially in the realm of fine wine and spirits, our system manages condition data, images and provenance documentation. It also enables control over customer-owned stock reserves in any warehouse.

Multiple companies, sites and warehouses

Third-party warehouse control

Customer owned stock control

Batch, lot or serial number control

Internal and external rotation numbers

Pallets and containers

Bonded warehouses and rotations

Quality control and positive release

Extensive Prices, Discounts & Promotions

Prices and discounts can be set in a variety of ways, for instance, by account, groups, bands, promotions, volume breaks or from dynamic calculations. Products can be sold and priced in different units of measure. Future prices can be calculated and automatically applied when relevant, whilst a full history of price and discount changes is kept.

In the drinks industry, our system accommodates pricing for under bond and duty paid scenarios. It automates duty changes and supports pricing by the bottle, case or per litre.

Company, country, currency, account and delivery point prices and discounts

Price and discount groups, bands and breaks

Calculated pricing and selection rules

Date-based price changes

Versatile Transaction Types

The De Facto ERP supply chain modules provide multiple transaction types and options, from enquiries, quotations through contracts, call-off orders and service transactions.

For the drinks industry, we offer functionality tailored for Ex-cellar, En Primeur, under bond and duty paid transactions. Customer reservations and vintage allocation are also easily managed.

Those managing client reserves can efficiently deal with the brokering, commission sales process and storage charge invoicing.

For sales to On Trade customers, keg and cash collection control enable accurate management.

For those that produce gift packs which are based around alcohol products, the costing, production, data and process management can be provided.

Contract call-off and scheduled orders

Stock reservations & allocations

Back-to-back ordering, direct or drop shipments

Bulk distribution and fulfilment orders

Auto-generated recommended orders

Sales enquiries, quotations and purchase RFQ’s

RMA returns processing

Under bond transactions

Warehouse transfers, counts and adjustments

Transport service requests

Sundry service requests

Comprehensive Transaction Processing

For the picking, receiving, dispatching or invoicing of transactions, for their complete, part or consolidated processing. Reducing workload and costs for the warehouse and simplifying financial transactions for all parties.

For the drinks industry, supply chain integration with suppliers, warehouses and customers offers substantial operational efficiency gains, speeding up processing and reducing errors.

Optimised data entry

Transaction notes, attachments and documents

Delivery schedules, methods and INCO terms

Pre-invoicing, deposits and payments

Warehouse operation picking and putaway rules

Digital supply chain integration

Financial Integration

The complete seamless and real-time integration of supply chain data with the financial modules, ensures that real-time credit control and management accounts are easily achieved.

In the drinks industry, meticulous control over supply chain costs and variances is a top priority. These could include everything from stock and landed costs through to settlement discounts.

Cost accruals

Integrated accounting

Reporting & Analysis (BI)

A comprehensive range of standard ERP reports with extensive filtering and sorting are provided. All reports allow easy single-click exporting of data in formats such as PDF and Excel. The reporting system is included within the overall ERP security solution for controlled access.

Effortlessly access and analyse your data with our business intelligence and reporting solutions. We provide standard and custom layouts, offering data in the form of reports, charts, dashboards or seamless integration with Microsoft Excel.

As highlighted elsewhere, EDP can manage and account for all manner of supply chain costs and variances. Standard reporting is provided to enable the full analysis of these costs and their impact on profitability.

Rollback reporting

Custom reports and charts

Report delivery

Dashboards

Documents & Files

Comprehensive functionality to generate, process, store and retrieve documents or files. For example, for quotations, contracts, orders, deliveries or invoice transactions, which would also be linked to their related accounts.

General files such as Terms and Conditions are also stored and then, where applicable, attached or embedded within system-generated documents.

While files such as product images and specifications can be stored for display and download within websites.

To alleviate the paperwork challenge faced by the drinks industry and similar sectors, our integrated document management solution efficiently generates, receives and stores documents, surpassing the capabilities of third-party solutions.

Design

Outbound document processing

Inbound document processing

Storage and retrieval

Financials

De Facto ERP Financials for the wine, beer and spirits industry, built using our EDP platform, leveraging our latest solution architecture to deliver comprehensive, real-time and transparent financial control throughout the enterprise.

  • Nominal Ledger
  • Sales Ledger
  • Purchase Ledger
  • Banking

Financial System

A scalable solution, minimising workload, benefitting from full integration with supply chain, document management and business intelligence functionality. Based on a hybrid ledger structure, providing the data efficiency and transparency of a unitary ledger, combined with the ease of use and control offered by separate ledger modules.

Within the drinks industry, we excel in managing accruals for En Primeur, customer-owned reserves or landed costs, ensuring automatic reconciliation and transparent analysis.

Multi-company

Multi-currency

Primary business transactions

Security

Nominal Ledger Structure

A flexible multi-company chart of accounts and cost centre-based solution, which can be extended to support multiple other independent analysis dimensions (for instance: projects or activities).

In the drinks industry, agencies can configure analysis dimensions by supplier and brand, enabling comprehensive financial attribution of costs.

Nominal account-based controls

Nominal account structures

Budgets, forecasts and comparatives

Transaction Processing

Standard financial business transaction types are provided, their behaviour is configurable and can be extended. If required, other transaction types with specific functionality can also be created.

Our self-reconciling control accounts, such as 'goods received/despatched not invoiced,' play a significant role in supporting real-time financial control. This extends to managing landed and delivered costs, as well as rebate accruals.

Efficient data processing

Allocations

Reconciliation

Customer and supplier account journals

Pre-payment processing

Contra accounting

Accounts, Addresses & Contacts

The structure of customer and supplier data, like all areas can be configured and extended to support any other requirements.

In the drinks industry "On Trade" is an example of the benefit of supporting multiple delivery points and regional structures within a single account. For larger organisations, the ability to support multiple contacts for specific roles within an account helps direct communications to the correct recipients.

Accounts

Address points

Contacts

Supply chain integration

Credit Control

Comprehensive facilities that are fully integrated into the supply chain process, using approval workflows for the controlled setting of limits or release of held orders.

Strong credit control is paramount in the drinks industry, offering the capability to set group credit limits for comprehensive account management, especially within larger organisations.

Account data

Credit checking

Statements and chasing documents

Taxation

Flexible future-proof configuration that can support any type of transaction-based system, such as value added or sales tax.

Our fully configurable transaction taxation system future-proofs users in the drinks industry against potential tax changes.

Configuration

Tax Returns (MTD)

Tax Data Trail

Banking

Multi-currency banking is provided for a variety of Banking account types, payment methods and manual or automated processing.

Banking integration may be considered one of the less configurable areas in ERP. In the drinks industry and especially when dealing with On Trade, the ability to automatically generate and process Direct Debit batches can be very beneficial.

Banking account types

Flexible processing

Reporting & Analysis (BI)

A comprehensive range of standard ERP reports with extensive filtering and sorting are provided. All reports allow easy single-click exporting of data in formats such as PDF and Excel. The reporting system is included within the overall ERP security solution for controlled access.

Easy access to extract and analyse data is necessary in the drinks industry. This is provided in standard and custom layouts, as reports, charts, dashboards or simply having direct access to data from Microsoft Excel.

Configurable financial statements

Rollback reporting

Custom reports and charts

Report delivery

Dashboards

Documents & Files

Comprehensive functionality to generate, process, store and retrieve documents or files. For example, for PODs, invoices and statements, which would also be linked to their related accounts. General files such as Terms and Conditions are also stored and then where applicable attached or embedded within system-generated documents.

General files such as Terms and Conditions are also stored and then, where applicable, attached or embedded within system-generated documents.

Like most industries, the drinks sector can be deluged by a sea of paperwork that has to be generated, received and stored. The integrated document management takes care of this in a way that third-party solutions are unable to do.

Design

Outbound document processing

Inbound document processing

Storage and retrieval

E-Commerce

De Facto e-commerce for B2B, B2C and multi-channel organisations is fully integrated with ERP for the wine, beer and spirits industry, leveraging our latest solution architecture to deliver long-term, flexible, scalable, enterprise-grade ERP and website solutions.

  • Personalised design
  • ​Supporting multiple brands and identities
  • Extensible functionality
  • Easy content management
  • Full real-time ERP integration
  • Cloud-hosted with the ERP platform
  • Security and PCI compliance
  • SEO informed design

Website Design & Functionality

Scalable solutions for individual or multiple B2B and B2C websites, providing e-commerce for multiple companies serving multiple countries, supporting their local language, currency, tax and operational requirements.

In the fine wine industry traders empower their clients by allowing them to monitor their portfolios and offer their stock for sale on a brokered basis.

Personalised design

Responsive and adaptive design, optimised for performance

Intuitive user experience

Added value functionality

Third-party integrations

E-Commerce Processes

Begin with being able to find the required products effortlessly, their availability and pricing. Followed by the easy adding of products to basket, with clear feedback. Ultimately, the ability to review the basket quickly and move smoothly through a clear and concise checkout and payment process.

Users managing their fine wine or spirits portfolios have the flexibility to move their products to alternative bonded storage or forwarders for international shipment.

Checkout processing

Secure payment functionality

Real-time ERP integration

Product Catalogue and Pricing

The ERP platform provides all product and price related data. Additionally, any type of structured dynamic content can also be supported directly within the ERP system, rather than only within the website CMS. This could be used to provide product help systems, FAQs or service tracking, for example.

Under bond and duty paid pricing can both be offered, along with extensive customer-based price and discount structures needed for B2B trading.

For fine and rare wines and spirits, product catalogues and pricing can be specific to the bottles and cases being offered for sale. Integration with Liv-ex is used to enhance product information and extensive product imagery and documentation can be stored within the document management and made available on the website.

Product catalogue

Prices, discounts and promotions

External data feed integration

Content Management System

Used to easily generate and support static pages and content elements, templates can be used for these, such as:

  • Home, info, about us pages
  • Landing pages
  • Blogs
  • News items
  • Case studies
  • Press releases

Especially in the fine wine and spirits sector, the SEO value of well-crafted blogs, news and press releases should not be underestimated. Additionally, landing pages are ideal for those creating specific product offers or introducing new brands to the market.

Easily managed content

Targeted Content

Multi-language

New content release

External & Internal Portals

The e-commerce CMS can be used to develop specific additional sites, sub-sites and pages that are specifically for non-customer use.

In the drinks industry, these features are instrumental in enabling brand owners to access real-time stock and sales information. They also serve field-based sales teams, allowing access to customer data, recording of visit reports and the setup of agreed prices and discounts.

Supplier portals

Supply chain partners

Internal user functionality

Search Engine Optimisation (SEO) Practices

Whilst the primary element for good search engine ranking is relevant and engaging content, this must be well presented to search engines. Requiring the adoption and ongoing application of recognised best practices. These should not be an afterthought but rather an integral aspect of the design and maintenance of the website.

Websites in the drinks industry greatly benefit from an optimised information architecture that aids search engines in indexing all product pages efficiently.

Website structure

Tags and mark-up

Working with search engines

ERP Supply Chain & Financial Integration

The seamless integration between the ERP system and the website eliminates data duplication and manual processing. Customers created on the website are instantly available in the ERP and products added in the ERP appear on the website in real-time. When a customer places an order online, the system automatically updates stock levels and generates the order in ERP.

Particularly in multi-channel scenarios within the drinks industry, real-time integration with ERP supply chain and financial systems ensures precise and constant control over pricing, stock and credit management.

  • Customers, addresses and contacts
  • Products, prices and stock
  • Orders, shipments, payments and invoices
  • Documents
  • Account reporting
  • Any other required data

Reporting & Analysis (BI)

Using Microsoft SSRS, SSAS and Power BI, incorporating data from website, ERP and external sources, such as GA4 and GTM, to provide comprehensive, insightful information.

For the drinks industry, easy access to data extraction and analysis is crucial. Combining analytics with ERP and website data enhances data analysis in reports, charts, dashboards and through direct access via Microsoft Excel.

Custom reports and charts

Report delivery

Dashboards

Documents, Images & Files

Comprehensive functionality to generate, process, store and retrieve documents or files. For example, orders, deliveries or invoice transactions, which would also be linked to their related accounts.

General files such as Terms and Conditions are also stored and then, where applicable, attached or embedded within system-generated documents.

While files such as product images and specifications can be stored for display and download within websites.

Websites in the drinks industry can improve the user experience by offering downloadable PDFs for tasting notes, vintage reports and direct access to fine wine condition images and videos.

Design

Outbound document processing

Inbound document processing

Storage and retrieval

Document Management

De Facto ERP Document Management for the wine, beer and spirits industry, is built using our EDP platform, leveraging our latest solution architecture to deliver long-term, scalable, enterprise-grade ERP solutions.

  • Document design
  • Outbound document processing
  • Inbound document processing
  • Storage and retrieval

Comprehensive functionality to generate, process, store and retrieve documents or files of any type, cutting the need for integration with third-party solutions and providing seamless access to files and documents throughout the ERP system.

Document Functionality

Comprehensive functionality to generate, process, store and retrieve documents or files. For example, for quotations, contracts, orders, deliveries, PODs, invoice transactions or statements, which would also be linked to their related accounts.

General files such as Terms and Conditions are also stored and then, where applicable, attached or embedded within system-generated documents.

While files such as product images and specifications can be stored for display and download within websites.

The drinks industry often faces an overwhelming volume of paperwork that needs to be generated, delivered, received and stored. Our integrated document management system efficiently addresses this challenge in a way that surpasses the capabilities of third-party solutions.

Design

Outbound document processing

Inbound document processing

Storage and retrieval

Reporting & Analysis (BI)

De Facto ERP for the wine, beer and spirits industry, is constructed on our EDP platform using the latest solution architecture. It harnesses a suite of leading Microsoft reporting and analysis tools, including:

  • Microsoft Reporting Services (SSRS)
  • Microsoft Analysis Services (SSAS)
  • Microsoft Power BI

Diverse Data Sources

Our ERP database, designed with full relational capabilities, is adaptable to encompass all project-specific data requirements. This enables comprehensive reporting and analysis by integrating data from multiple sources, such as:

  • ERP databases
  • Website databases
  • Website analytics
  • Other internal data sources
  • Other external data sources

For the drinks industry, data may encompass under bond stock, pricing, brand specifics, sub-brands, vintages, customer types (off-trade, on-trade, consumers), subtypes and more.

Simplified data models

Data security

Other data sources

Financial, Supply Chain & Website Reporting

We provide an extensive assortment of standard reports with robust filtering and sorting options. All reports support one-click exportation to formats such as PDF and Excel.

Like all industries, the drinks industry demands powerful reporting capabilities. We provide standard reports and the flexibility to create custom reports, charts and dashboards. Additionally, our system allows direct data access from Microsoft Excel.

Configurable financial statements

Rollback reporting

Custom reports and charts

Report delivery

Dashboards

Harnessing Microsoft Tools

By deploying data analysis and reporting tools from Microsoft, EDP based solutions benefit from the very latest technologies that are used in the provision of standard and custom outputs.

Easy data extraction and analysis are essential for the drinks industry. For websites, the ability to integrate analytics with ERP and website data enhances data analysis through reports, charts and dashboards, using Microsoft business intelligence tools. This is complemented by direct data access from Microsoft Excel.

Microsoft Reporting Services (SSRS)

Microsoft Analysis Services (SSAS)

Microsoft Power BI